Q: How do I contact Politically Incorrect Pets!

A: Click “contact us” and send us an email. We will respond within 1 business day.

Q: Can I pick up my order?

A: No. All orders are shipped directly to your door.

Q: What are my payment options?

A: VISA, MasterCard, AMEX, PayPal

Q: When will I be billed?

A: When your order is complete

Q: How do I change or cancel my order?

A: Contact customer service ASAP. We will advise from that point.

Q: When can I expect my order to arrive?

A: As soon as your goodies are on their way, you will receive an email with an ETA.

Q: When do my goodies get shipped?

A: Within 2-3 business days

Q: How much is shipping?

A: Free shipping in Canada on orders over $100.00 before tax. *Some exclusions may apply

Q: Why am I being charged shipping when my order is over $100.00 before tax?

A: Shipping charges are applied to remote parts of Canada such as North West Territories, Yukon Territory and Nunavut. Shipping charges may also apply in the rare case that an item is extremely heavy or excessively large.

Q: How is my order shipped?

A: Canada Post Expedited.

Q: Does Politically Incorrect Pets! ship internationally?

A: Although we normally ship only to Canada we will ship anywhere if asked. Please note if shipping internationally duty and freight charges may apply.

Our FAQs