At Politically Incorrect Pets!, we understand that sometimes a purchase just isn’t the right fit for your furry family member. We want you to feel confident shopping with us, so we’ve made our return and exchange process as straightforward as possible.

Return & Exchange Guidelines

• 14-Day Return Window: All return and exchange requests must be made within 14 days of receiving your order.

• Contact Us First: Please email picpetshop@gmail.com before returning any item. We will provide instructions for your return.

• Return Shipping Costs: The buyer is responsible for arranging and paying for all return shipping costs. Please ensure your return is shipped using a reliable service, as Politically Incorrect Pets! cannot be responsible for items lost or damaged in transit.

• Original Packaging & Condition: Items must be returned in their original packaging and in resalable condition to qualify for a refund. Items returned in a condition that makes them unsuitable for resale will not be eligible for a refund, unless the item is defective.

• No Restocking Fees: We do not charge restocking fees for eligible returns.

• Seasonal Items: Seasonal merchandise, including Christmas decorations, is final sale and non-refundable.

How to Start a Return

Please email picpetshop@gmail.com within 14 days of receiving your order. Include your order details and let us know whether you are requesting a return or exchange. We will guide you through the next steps.

Return Address

Politically Incorrect Pets!
109 Ayr Street
Caledonia, Ontario
Canada N3W 1E5

Thank you for shopping with Politically Incorrect Pets! We’re a small, family-owned business, and we truly appreciate your support!

Politically Incorrect Pets!

109 Ayr Street

Caledonia, Ontario

Canada

N3W 1E5

All items are subject to quality control before they are shipped.

Should a package be delivered to you damaged please make note of it before opening and contact us.

Any item found to be misused is not eligible for warranty. Toys are not eligible for warranty unless found to be defective.

Most of our larger items have a one year limited warranty through the manufacturer. Please contact us and we will help you along with this process.