Store Policies

Return Policy

Politically Incorrect Pets! Offers a stress-free return policy. Sometimes even the best of us chooses the wrong thing for our furry family. Just follow these few easy steps. Drop us a quick email at picpetshop@gmail.com saying you need to return it. All returns must be made within 15 days of getting your order. Please make sure it is in the original packaging and in re-sellable condition. Any items sent back not in re-sellable condition (unless defective) will not qualify for a refund. There is no re-stocking charge for returns just pay for shipping it back to us at:

Politically Incorrect Pets!
PO Box 90041 Golf Links Road

Ancaster, Ontario

L9K0B4

Pawwws

Warranty

All items are subject to quality control before they are shipped.

Should a package be delivered to you damaged please make note of it before opening and contact us.

Any item found to be misused is not eligible for warranty. Toys are not eligible for warranty unless found to be defective.

Most of our larger items have a one year limited warranty through the manufacturer. Please contact us and we will help you along with this process.

Our Warranty

Need to make an exchange?

Shoot us an email, ship it back to us in it’s original packaging, we will apply the purchase price towards your new purchase.

Shipping

FREE SHIPPING IN CANADA ON ALL ORDERS ABOVE 75.00 BEFORE TAX. * Exclusions may apply

Orders in most cases shipped via Canada Post Expedited Service.

Ontario              $11.99

Quebec              $13.99

Prince Edward Island  $14.99

Newfoundland /Labrador   $16.99

Nova Scotia      $ 14.99

New Brunswick  $14.99

Manitoba             $12.99

Saskatchewan    $12.99

Alberta                $13.99

British Columbia  $13.99

Yukon Territories  $16.99

North West Territories $18.99

Nunavut priced to be determined upon order. Free shipping does not apply to Nunavut

Excessively heavy items or oversized boxes may not be eligible for free shipping. Remote areas also may not qualify for free shipping.  Customers will be notified of any changes in shipping charges before package is sent.